Remote Assistance Service

Connect, Diagnose & Solve with Real-Time Remote Helpdesk

 

 

At SCK Unlimited, we understand that today's fast paced business environment, does not always allow for downtime while you are waiting for a technician to arrive on-site.

We also understand that many of the technical issues faced by small and medium sized businesses can be very quickly rectified, so we offer Remote Assistance Service.

We use the award winning LogMeIn Rescue software platform, as it allows almost instantaneous remote access, yet leaves no software on your computer workstations that can lead to potentail security flaws later. It is simple, you speak with a technician on the phone and enter a session ID into your web browser and they can see your monitor and navigate through your computer as if they wer sitting next to you.

Remote Assistance Service is a great first response for technical issues and can even be used for training purposes, while all the time saving your company much of the cost associated with sending a technician to your location for an on-site call.

 

  • Quick First Response Service

  • Solve many technical issues nearly instantly

  • Shared Desktop for training purposes

  • No Software Left Behind

  • End-to-end, 256-bit SSL encryption – the same security levels used and trusted by major banking institutions
  • Customers can choose to terminate the session at any time

 

 

 

 
(C) 2009 SCK Unlimited - Safe Computer Kids, Ltd.